Blog

  • Super: Serving 260M+ Indonesian consumers living outside of Jakarta

    At NEA, we pay particular attention to fast-growing startups serving emerging economies with exceptional user experience and brand. As part of this effort, we have been digging into investing in technology startups in Southeast Asia whose successes may have outsized impact in the communities they serve. One of the countries we are excited about is Indonesia. As we continue to learn more about the startup ecosystem in Indonesia, we are more and more impressed by the new generation of Indonesian…

  • Snowplow: Unlocking Behavioral Data to Power the Next Chapter of Data Infrastructure

    Enterprises began transitioning to the cloud nearly 20 years ago, and increased cloud adoption has also highlighted the importance of cloud data lakes and warehouses, with businesses turning to data warehouses to organize data streams from myriad sources. As investors in category-defining data infrastructure companies such as: Databricks, Tableau, DataRobot, Instabase, MuleSoft, MongoDB, and others, NEA has had a firsthand view of the trends fundamentally reshaping enterprise computing. As…

  • We Stand on the Shoulders of Giants

    Prologue While the path of today’s black investors appears lonesome, we do not walk alone. Current professionals may be singular or few in their positions and institutions, but our history recounts an anthology of forebearers. These past individuals may not have carried familiar titles or sat at recognizable tables, but from them, contemporary investors can and should draw inspiration, wisdom, and companionship. We stand on the shoulders of giants. This piece is about one of them. Origins…

  • Arkestro: Supercharging Modern Sourcing Teams through Predictive Procurement Orchestration

    Consumers today enjoy seamless shopping experiences thanks to platforms like Amazon and Instacart, which aggregate suppliers and help us make informed purchasing decisions based on cost, delivery speed, and reviews. If we can place an order for milk and eggs from Safeway, laundry detergent from Costco, and a bottle of perfume from Sephora under one platform in less than 10 minutes, then why does a comparable order take enterprise procurement teams weeks or even months to complete?…

  • Assembled: Empowering CX Teams by Helping People Serve People

    As consumers and businesses today are presented with more choices than ever before, consistently delivering a great customer service experience (CX) has become table stakes. Companies pour significant resources into developing innovative products, maintaining strong brands, and attracting the right users. Unfortunately, despite all of the strategic effort to secure customers there is little tolerance for error—61% of consumers are ready to switch to a company’s competitor after only one bad…