Blog

  • Beyond Identity: The End of Authentication Frustration

    Password incorrect.Additional verification required.Enter code to sign in.Account will be locked after one more failed attempt. We’ve all experienced the speed bumps and roadblocks that result from attempts to keep online accounts secure. Average users have a total of 90 online accounts—which means 90 passwords to keep track of, plus the added friction associated with 2FA (two-factor authentication) and MFA (multi factor authentication). It is a lot to manage, and when accounts are difficult…

  • Lead Through a Crisis

    As CEO, I lived through four tail-risk events, three global recessions, and every industry went through a rough patch. Business cycles and crises are hard, but the big mistake is to hide. In this era of volatility, you will see things that you’ve never seen before, that you hadn’t planned for. I had never seen a true tail-risk event until 2001. Since then, I’ve seen several: 9/11, Hurricane Katrina, the Global Financial Crisis, Fukushima earthquake and Nuclear Disaster, BP Oil Spill … from the…

  • Outrider: Leading the Pack in Logistics Hub Automation

    Autonomous Vehicles (AVs) used to be something that we only imagined as part of a distant future. However, the cultural zeitgeist of the past decade indicates that AVs have captured not only our imagination but also a significant amount of our interest and attention. Not only do AVs stand to make a major impact on the cost and convenience of our daily transportation–they also have a huge potential to save lives. According to the NHTSA, 7,133 people died in motor vehicle-related crashes in the…

  • The Hard Work Behind Making Money Easy: Seven Founder Strategies that Drove Success at Plaid.

    Make money easier. That’s how William Hockey and Zach Perret pitched their fintech developer platform to us in 2013. It was a compelling and ambitious mission that aligned well with our deepening investment thesis around fintech. We had early conviction in Plaid’s potential to be a leader in the space, connecting banks and financial institutions to new technologies and applications. We were lucky enough that the founders allowed us to partner up with them in their seed round and every…

  • Supercharge Yourself: The Why and How of Working With Executive Coaches

    When we partner with founders, we are committed to not only helping them grow their companies, but also to helping them grow as leaders. We do this through feedback, 1-1 mentoring, events, and curated group sessions with fellow founders. We are also deep believers in the value of executive coaching as a personalized method of self-improvement and a way to gain meaningful exposure to best practices. Engaging with a coach is brave, because it requires you to hold up a mirror to yourself. It is…